“I was very anxious I would not be able to remember names. Being able to create a list of name badges with my care team made me feel more confident, eased my mind and built up my trust. I was so happy I had remembered their names after just two weeks.”
“Care Support worked with me to agree a daily routine that works around my needs. I have gone from four double staff calls a day to just two single staff calls. I am much happier and my quality of life has improved tremendously – I’m even adapting my own clothes on a sewing machine and am now the chair of the Residents Committee.”
“Creating a simple aid like taking photos to guide my uncle to his room has increased his independence at St Ethelburga Court so much and I am really pleased with how Care Support took the time to work with me to help empower him.”
Elsie lived with her husband and was diagnosed with liver cancer. As Elsie’s health deteriorated, her husband could not cope with supporting Elsie alone and requested additional support from Social Services. Care Support was given the care package to support Elsie.